Returns & Exchanges
At Newbridge Silverware, we want you to be completely satisfied with your purchase. If you are not entirely happy with your selection, you can return or exchange any unworn items within 30 days of receipt.
Initiate Your Return
Log into your account or visit our returns portal to select the items you wish to return and receive your unique Return Authorization number.
Securely Package Items
Place the items in their original Newbridge Silverware presentation packaging, ensuring they are well-protected to prevent damage during transit.
Ship to Our Warehouse
Attach the provided shipping label or address the package to our returns department, then drop it off at your nearest authorized postal service point.
Quality Check and Refund
Once our team inspects the returned goods to ensure they meet our quality standards, a refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing